*We repair cleaners listed below only*
*ROBOTIC CLEANER REPAIRS REQUIRE AN APPOINTMENT. WE CANNOT TAKE WALK-INS.*
Units purchased from Checkers from 2015-2018 receive priority scheduling.
Please indicate in form submission if unit was purchased from Checkers along with date of purchase.
DUE TO HIGH-VOLUME,
APPOINTMENT MAY TAKE UP TO TWO WEEKS TO BE SCHEDULED.
*ROBOTIC CLEANER REPAIRS REQUIRE AN APPOINTMENT. WE CANNOT TAKE WALK-INS.*
Units purchased from Checkers from 2015-2018 receive priority scheduling.
Please indicate in form submission if unit was purchased from Checkers along with date of purchase.
DUE TO HIGH-VOLUME,
APPOINTMENT MAY TAKE UP TO TWO WEEKS TO BE SCHEDULED.
Appointment Submission Form
(Non-Warranty Repairs, Skip to #3)
Warranty Repairs: *Before Submitting Appointment Form*
1. Contact manufacturer for RMA# (if applicable)
Note: Receiving an RMA# or Authorization from the manufacturer does not validate the repairs that the unit will be covered 100% under warranty.
Checkers must perform a diagnostic evaluation first and the results will be forwarded to the manufacturer for their approval or denial of the warranty claim. There is a $65 + tax diagnostic fee due upon drop off of the unit. This fee will be returned only upon approval of the fully covered warranty by the manufacturer.
2. Have a copy of the proof of purchase receipt.
3. Click "Appointment Submission Form" above for appointment (DO NOT CALL)
a.Complete Contact Information
b.Authorization to bring unit in for service (if warranty)
c.Brief description of the problem
d.Make and model of the unit (make sure it is on our list below)
e.Warranty or non-warranty
f.If warranty, where purchased and date of purchase
4. Checkers will respond (usually within 3 days) via email when you will be able to drop the unit off for the diagnostic evaluation, which will normally be performed within 48 hours from scheduled drop off. If dropping off at our Brielle location, there will be a 2 day delay to transfer to our Lakewood facility where all repairs are performed.
5.What is required when dropping off unit?
a.Main Unit (do not bring caddy)
b.Filter Bag/Cartridges (clean and dry)
c.Bottom Lid (when applicable)
d.Hose Assembly (when applicable)
e.Power Supply (when applicable)
f.Remote (when applicable)
g.Copy of Receipt of Purchase (warranty only)
h.Payment for Diagnostic Evaluation ($65 + tax – non-refundable unless manufacturer authorizes 100% warranty)
i.Credit Card Account Recorded for payment of repairs if authorized
6. The diagnostic charge will be applied toward the labor of the repairs authorized by the owner upon our estimate prior to making the required repairs. If repairs are declined, you may choose to apply the diagnostic charge toward the purchase of a new unit from Checkers. Authorized repairs are to be paid prior to being made.
AUTO POOL CLEANERS SERVICED BY CHECKERS POOL SUPPLY & SERVICE
AQUAPRODUCTS
*No Commerical Units
*No Blue Diamond Units
Aquabot Classic
Aquabot G-Jet
Aquabot Jet Stream
Aquabot Junior
Aquabot Turbo / Turbo Classic
Aquabot Turbo T-Jet
Pool Rover
Pool Rover Hybrid
Pool Rover Junior
Pool Rover Sport
Supreme
Turbo T
Turbo T w/RC
Turbo T2
Turbo T2 w/RC
Turbo T4
Turbo T4 w/RC
Xtreme
SMARTPOOL
* Checkers can no longer repair SmartPool robots due to parts not being available. Must contact SmartPool directly for repair.
Contact [email protected] or for our current model inventory.
MAYTRONICS
*No Commerical Units
Active 10
Active 20
Active 30
Active 30i
Deluxe 3 Trevi
Deluxe 4 Trevi
Deluxe 5 Trevi
Discovery
Dolphin Advantage
Dolphin Diagnostic
Dolphin Dynamic
Dolphin Echo
Dolphin Pro (Pool Corp)
Dolphin Prowler 910 US
M200
M400
M500
Nautilus
Nautilus Plus
Neptune
Neptune Plus
Oasis 25 Dyn
Pentair Prowler 820
Pentair Prowler 830
Pentair Prowler 920
Pentair Prowler 930
Primal X3
S50
S200
S300
S300i
Saturn
Triton
Triton Plus
POLARIS
*No Electronic Models
280
360
380
3900 Sport
HAYWARD (Limited Parts Available)
AquaVac
Tiger Shark